AI adoption fails when it is treated as a feature. It succeeds when it is treated as a reduction of friction within an existing, high-value workflow.
Human Context
2026 · 7 min read
Aligning Intelligence with Workflow
Ensuring AI tools become primary assets rather than 'slogan tools'.
Elena RossiHuman Context Specialist
Ensuring that automated intelligence enhances human capability rather than complicating it.
Territory Evidence
This insight was developed through our engagement with disconnected digital systems in the public sector. It reflects Ittcom Centre’s commitment to Focused Innovation since 2011.